At The Jock Shop, we operate a fair exchange policy. If the item you bought from us doesn’t look or feel quite as you expected, or is the wrong size, or is damaged in any way, we promise to let you exchange the item for another item in our store. In return, we ask that you:
(a) Return the item in its original packaging with tags attached, unworn;
(b) Drop us an email to let us know what you’d like to exchange the item for; and
(c) Send the item back to us within 14 days of the date of your order.
On top of that, we guarantee that you will be satisfied with our service and our products. If not, you are welcome to return your unworn item(s) to us within 14 days with its original packaging with tags attached and we will exchange the product for you.